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mentorhero Redirect, how it works

You said no.
Now say
something else.

For every person you hire, dozens get a template email and nothing else. Redirect puts one line in that email: 30 minutes with an expert mentor, free to them, paid for by you.

1

person hears yes

249

hear nothing useful at all

The same email, two endings.

Update on your applicationfrom your team

Thank you for taking the time to apply.

On this occasion we have decided to move forward with another candidate.

Because you got this far, we have booked you 30 minutes with a mentor who works in this field. It is free, it is yours, and it happens whenever suits you.

What they remember

Start of something else.

Five moving parts. None of them yours.

Why they did not get this oneHow to read a job description properlyRetraining and switching directionConfidence after a knockbackBuilding a network from scratchThe first ninety days of a new roleInterviewing without apologisingWhere the demand actually isWhy they did not get this oneHow to read a job description properlyRetraining and switching directionConfidence after a knockbackBuilding a network from scratchThe first ninety days of a new roleInterviewing without apologisingWhere the demand actually is
What is included

One licence. Every applicant covered.

Redirect is licensed on your annual application volume, so the cost is known up front and never scales with how many people take you up on it.

  1. 01A branded offer that sits inside your existing rejection message
  2. 02One licence covering every applicant, however many you receive
  3. 03Expert mentors matched to the role and industry applied for
  4. 04Sessions delivered at no cost to the candidate
  5. 05A dashboard showing uptake, topics and feedback
  6. 06A tree planted for every completed session
Image and reputation

Redirect is one of the strongest things you can do for your reputation.

Most employer brand work happens before someone applies. Redirect works at the moment people are most likely to form a lasting opinion of you, and turns your worst message into your best one.

The rejection becomes the story they tell

People talk about how they were treated far more than about the role they missed. Redirect gives them something worth repeating to friends, colleagues and their own network.

Better reviews, fewer public complaints

Candidate review sites and social posts are written in the hours after a no. A free session with an expert changes the tone of what gets written about you.

Proof your values are real

Every completed session is recorded, so social value, ESG and employer brand claims are backed by numbers rather than statements.

A talent pool that still likes you

The people you turn down today are the applicants, customers and referrers of next year. Redirect keeps that door open instead of closing it badly.

Your recruiters stop apologising

Hiring teams get to end the conversation with an offer of help rather than a template. That confidence shows in every call they make afterwards.

Something real to say in a tender

Buyers, funders and boards ask what you do for people you do not hire. Redirect is a clear, countable answer rather than a policy statement.

Kinder restructures

When roles go, the people leaving are the ones who describe you publicly. A session with an expert changes how that period is remembered internally and externally.

A story the press will actually run

Rejection is a shared experience. Being the company that gives every applicant 30 minutes with an expert is a genuinely different angle for media and awards.

What you get out of it

The benefits, in plain terms.

Reputation is the headline, but it shows up in numbers you already track: ratings, reapplications, referrals and the reporting you have to file anyway.

  • 01Higher candidate satisfaction scores at the point people usually rate you lowest
  • 02Fewer negative reviews on Glassdoor, Indeed and social platforms
  • 03More reapplications from strong candidates you had to turn down first time
  • 04Referrals from people who never worked for you, because they were treated well
  • 05Evidence for social value, ESG and B Corp reporting, counted per session
  • 06A visible difference between you and every competitor sending template rejections
  • 07Internal pride: staff hear how their employer treats people who miss out
  • 08A tree planted for every completed session, tied to the same programme
The network behind every session

The mentors your applicants get to meet.

30,000

young people mentored each year

13,500

active mentors across the globe

43

countries with mentors and mentees

What we report back

Evidence, not sentiment.

Five figures come back every month, so you can put the programme in front of a board, a client or a tender panel without guessing at its value.

Every department

One programme, every department benefits

The programme supports the UK government's Youth Guarantee, giving young people a route to advice and experience when the door closes on a role.

01

Brand and comms

Turn your people into brand advocates.

  • Branded content, created for you

    Films and photography captured across the partnership, all branded and ready to use.

  • Mentor and mentee testimonials

    Branded videos of your mentors and the young people they support.

  • Your people as ambassadors

    Every session puts one of your people in front of a young person.

  • Planned PR and social activity

    An agreed calendar of social, comms and PR moments, built around your impact.

02

ESG and social value

Measurable social value, ready to report.

  • Evidence for bids and tenders

    Tangible social value data, ready when you need it for tenders and client reporting.

  • A tree planted every session

    Real environmental impact that counts towards your sustainability and carbon goals.

  • Volunteering hours delivered

    Every session captures volunteering time, tracked and reportable, with no admin.

  • Stakeholder impact reporting

    Reports and public impact pages for your board, investors and stakeholders.

03

Learning and development

Develop your people by giving back.

  • Build leadership skills

    Mentoring sharpens coaching, communication and leadership in real conversations.

  • Develop early careers

    Junior and early career people grow by mentoring someone a step behind them.

  • Boost retention and engagement

    Giving back gives your people purpose, and people with purpose stay longer.

  • Grow your future leaders

    Spot and develop leadership potential as your people step up to mentor.

How it starts

Live within 30 days, impact inside 90

Onboarding, training, matching, scheduling and reporting are all run by us. Your people show up for 30 minutes at a time and nothing else lands on your desk.

Day one

Every partnership starts with an Academy

A live event at your office that gets your people signing up as mentors, with two Academy days a year included.

Within 30 days

Live within 30 days

From sign off to the first sessions being offered. Onboarding, training, matching, scheduling and reporting all run by us.

Within 90 days

Impact inside 90 days

Sessions delivered and the first report ready to share with your board.

Everywhere

A programme that works worldwide

Mentors and mentees connect across borders, so one programme reaches every market you hire in, on one contract and one dashboard.

What people ask about Redirect.

It changes the one message every applicant remembers. Instead of a template no, people get 30 minutes with an expert in the field they applied for, so the last thing they experience of you is useful rather than cold. That shows up in review scores, reapplications, referrals and what people say about you publicly.

Redirect

Change how your no lands.

Become a
mentorhero partner.

Join the brands backing the next generation. Check your eligibility in 2 minutes.

In their words

Redirect, in practice

We restructured and could still look people in the eye on the way out.
Stephen A.Chief executive
The people we could not hire got a session too. That changed how they spoke about us.
Lucy H.Recruitment lead
Outplacement used to cost us thousands per head and get used by almost nobody.
Frank O.Finance director

The numbers so far

Who Redirect covers

2Groups supportedPeople leaving after a restructure, and applicants you were not able to offer a role to.
30Minutes per sessionPractical help with the next application rather than a workshop nobody attends.
43Countries of mentorsSupport that still works when the person is moving country as well as job.

Before you ask

Redirect, answered

How quickly can we switch it on?

It can be running before the announcement, so support exists from the first conversation onwards.

Is it only for redundancies?

No. Many organisations use it for rejected applicants, which is where it does the most for their reputation.

How is it licensed?

As an annual licence rather than a fee per person, so cost does not rise at the worst possible moment.